Cabin Crew and Ground Handling

// About

We provide industry-leading crew with the expertise to manage short and long-haul flights.

Represented by

Registration number: 2009/023979/07

CAA Accreditation CAA/0103



Behind every successful flight is a team of professional, dedicated and cool-headed cabin and ground crew who keep the proverbial wheels turning. More than just ticket checkers and providers of in-flight meals, they are often required to play the role of organiser, mediator, comforter, security, and more. Their job not only ensures the traveller a pleasant experience, but a safe one too.

At Alt. Academy’s Cabin Crew and Ground Handling faculty, we offer a range of specially developed courses designed to produce industry-leading crew with the expertise and inter-personal skills to manage extreme situations on both short and long-haul flights. Our courses range from Cabin Crew Member-Flight Attendant Licensing to Security Awareness, and from Aviation Medicine to Airport Customer Service and Safety Officers.

We believe in the potential of our continent, which is why we embrace our ongoing mission to elevate the aviation industry into one that is respected wherever we touch down. And why our training exceeds regulatory requirements. This is made possible by our fully operational, on-site aircraft cabin that allows for regular, real-world training. Further, we are the only organisation in the country that provides actual flight experience to learners before they qualify, allowing them to observe the in-cabin environment and gain first-hand experience.

Get in touch

For queries about this faculty, please get in touch with us.

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Frequently asked questions

You need to be 18 years of age at the time of writing the SACAA Cabin Crew member licensing exam hence you may commence with training 6 weeks prior to your 18th birthday. You need to be in possession of a class 4 medical certificate.
Although a matric / NQF Level 4 is not a legislated requirement, most airlines require this as a minimum requirement when recruiting crew members.
The first step is to go for a front view chest X-ray. This is to check for TB and can be done at any radiologist or clinic where they have an X-ray facility. Step 2 would be to make an appointment with an Aviation Medical Examiner. The X-ray must be taken with you to the medical examiner as it forms part of the medical certification process. A list of medical examiners will be found on the SACAA’s website i.e.
Cabin Crew Licensing Training: A R1 000 registration fee is required to reserve your space on the course – this registration fee forms part of the course fee. A 50% deposit is required on commencement of training and the balance, 4 weeks after training has commenced. General Travel: A R1 000 registration fee is required to reserve your space on the course – this registration fee forms part of the course fee. A deposit of R4 000 prior to course commencement. A monthly repayment of R4 400 is then required throughout the year.
We have service providers who offer our Cabin Crew and Ground Handling learners accommodation. They include meals and transportation to and from our training centre. Please contact us for more details.
Cabin Crew and Ground Handling bursaries are allocated to a children’s home with whom we have an agreement in place. We do run a bursary competition on our Facebook Page a few times a year so keep an eye out.

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Flight Instructor Team

The team
With over 70 years of airline experience, our specialised team can provide you with world renowned quality training ranging from ground training facilitators to flight instructors.
Our training team is led by Captain Glen Warden and Captain Paul Dore who ensure that a seamless and professional training experience is provided to all our clients. Together they lead a dynamic team of highly trained instructors who are all active pilots at the forefront of airline operations.

Our Team of Fight Instructors boasts more than:

60 000 Hours on Boeing 737’s

10 000 Hours of flight training on modern narrow bodied aircraft

70 Years of Airline experience

Captain Paul Dore

External Training Manager
In an industry where hours matter, Paul Dore has more than put in his time. Over the years he has accumulated 18 000 accident-free hours of which 7 000 were on helicopters and 6 000 are as a flight instructor. Aside from experience, Paul has an innate instinct for flight and training that we have come to rely on at Alt. Pilot Training.
Paul has been involved in the Aviation industry since 1975. After starting in the military – a tough and thorough training ground – he progressed through Corporate Aviation industry to the Airlines. He has been actively involved with flying training since 1980 on both fixed wing aircraft and helicopters. He attained Designated Examiner status with the SACAA in 1992.

Captain Glen Warden

Manager of Commercial Operations
Captain Glen Warden, Manager of Commercial Operations, understands first-hand the demands of a career in aviation. In an industry that is high-octane and where the stakes are high, he brings a lifetime of experience, savvy and innovative solutions to the team at Alt. Pilot Training.
Glen has been in the industry for over 40 years, with over 30 years as advanced instructor both in the South African Air Force, and the civilian aviation sector. Having studied at Universities of Stellenbosch Business School, Newport (California), Dallas Fort Worth, he has wide commercial business experience in providing innovative, value-add training solutions.